Do you have a voucher?
- The minimum voucher value is 500CZK.
- The voucher can be used to pay for your stay as well as for all catering, accommodation, medical and wellness services including wellness center, café and restaurant services.
- The voucher can only be redeemed within a single stay and cannot be redeemed in parts.
- Within one stay you can use multiple value vouchers and their value is added together.
- If the price of the service is higher than the amount indicated on the value voucher, the difference in price can be paid.
- The voucher can be paid by credit card on-line or by bank transfer.
Delivery and voucher execution
Print PDF delivered by email
- Black and white
- delivery for online payment: immediately
- delivery for payment by bank transfer: within 24 hours of crediting - on working days
Exclusive Gold Printed Card Delivered by Czech Post
- Digital print on a high-weight card with gold embossing
- Delivery: within 4 working days of payment
Redeeming a voucher
- For your maximum satisfaction, we recommend contacting our reservation department on time by phone 374 615 512,511 or by e-mail firstname.lastname@example.org.
- The booking department will be happy to arrange a reservation for specific services, dates of stay, and will answer any questions regarding your voucher.
- When communicating with the booking department, please have the gift voucher number ready.
- Gift vouchers are non-refundable and must be used during the period of validity indicated on the front of the voucher. After that date, the voucher is forfeited, without any refund or replacement for another voucher.